Refund Policy

Refund Eligibility

• You may request a full refund within 7 days of your initial subscription if you are not satisfied with the service.
• Recurring subscriptions: you may cancel at any time, but refunds are only available for the current billing cycle if requested within 48 hours of renewal.
• Courses purchased with credits: refundable by contacting support within 7 days provided no more than 25% of the content has been completed; the refund is returned as credits to your balance.
• If a live course is cancelled after you purchased it, the credits for its undelivered levels are returned to your balance automatically — no request needed.

Non-Refundable Cases

• Digital tools and indicators after download.
• Subscriptions after the refund period (7 days).
• Free or promotional services.

How to Request a Refund

• Send a refund request to support@yesfx.net with your account name and reason for the request.
• We will review your request and respond within 3 business days.
• If approved, the refund will be processed via the original payment method within 5-10 business days.

Processing Time

After approval of the refund request, the amount will be transferred within 5-10 business days. Actual timing may vary depending on your bank or payment provider.

Contact Us

For any refund inquiries:

Email: support@yesfx.net

Phone (WhatsApp): +966569203745